Page 18 - Neal and Massy Holdings Annual Report 2012

16 2012
Chief EXECUTIVE Officer’s Report
HEALTH, SAFETY, SECURITY AND THE ENVIRONMENT (HSSE)
Performance
Our journey to overall HSSE performance improvement continued
throughout the year. Once again, we recorded year on year
improvement in our Key Performance Indicators, particularly in the
areas of internal audits and workplace inspections, where there has
been an approximate 20 percent increase. Of note is the increased
level of participation fromChairmen and CEOs in these exercises. The
Energy and Industrial Gases Business Unit continues to lead the way
on this journey, having not recorded a Lost Time Incident (LTI) for the
year with Neal & Massy Wood Group (10 million man hours since
its last LTI), Neal & Massy Energy Resources Limited (1 million man
hours since its last LTI) and Industrial Gases Limited (500,000 man
hours since its last LTI) having achieved significant milestones along
the way. Additionally, a number of non-energy companies achieved
Safe to Work (STOW) certification, an advanced safety management
system, initiated and administered by the Energy Chamber.
On November 27, 2012 a Gas Pro tanker wagon, contracted
to an external party to transport Liquefied Petroleum Gas (LPG),
was involved in a tragic accident, in which a female pedestrian
was fatally injured. The incident occurred on the Chalky Hill Main
Road, en route to Kingston from Port Maria, Jamaica. I wish to add
my deepest sympathies to the family and friends of the deceased
to those already expressed by the entire Gas Pro organisation.
The circumstances surrounding the incident are being thoroughly
investigated by an independent investigation team and local police,
with full co-operation from Gas Pro. Based on findings from the
investigations, Gas Pro will make any necessary changes to ensure
that this calamity is not repeated. Prior to this incident, Gas Pro
maintained an incident-free safety record for the past six years.
The company has been recognized as a leader in safety in the LPG
industry for three consecutive years. Gas Pro has already initiated
enhancements to its contractor management processes to gain
clearer insights into maintenance and training of its contractors’
equipment and staff.
General HSSE training and the conducting of internal audits were
intensified in Guyana, Barbados and Jamaica with the expectation
that these territories will become fully compliant with the Group’s
HSSE Management System during 2013.
CORPORATE SOCIAL RESPONSIBILITY Performance
2012 was a meaningful year for the Neal & Massy Group, in terms of
making a positive difference in the communities in which we operate.
We continued our flagship programmes, such as the Boys To Men
programme, which has been focused on developing leadership skills
in young men. We also sponsored key projects including the Arrive
Alive Safety Programme, to increase road safety awareness, and
the Rainbow Cup Triathlon, to promote health and wellness. Our
companies in Barbados, Guyana and Jamaica also maintained their
sustainable, community development contributions in a number of
social spheres including sport, education and culture.
A full report on Neal & Massy’s Corporate Social Responsibility
activities is included in the Annual Report package.
Closing Remarks
2012 was an excellent year for the Group. A new record was set for
the Group’s PBT from its Continuing Operations, as all Business Units
are well on their way towards implementing the Strategic Plan that
was created in 2011. The Group has become increasingly focused
on people, as it appreciates that our employees, managers and
executives are the key competitive advantage we enjoy that allows us
to be innovative and to deliver excellent customer service. To this end,
the Group continues to invest in executive development and training
for graduates and middle management. We continue to improve our
Middle Management and Graduate Trainee programmes and will
introduce an MBA in Retail and Distribution in conjunction with the
Arthur Lok Jack Graduate School of Business in 2013. Furthermore,
a 360 Feedback process has been rolled out to all Senior Executives
and CEOs of our major subsidiaries to complement our Group-wide
performance appraisal and development planning process.
I wish to thank and acknowledge our over 8,000 employees
across the region. You are the key to the success of our companies.
Without your initiative, passion and dedication to serving customers
and clients, we could not be as successful as we are. We will continue
to strive to create a working environment that motivates and inspires
you to be the best “you”. We value your ideas and input and want
to make sure you are given opportunities to develop as persons
and as professionals while working with the Neal & Massy Group
of Companies.